Return Status Update
To send your unit in, you will need a Return Authorization number. To obtain a Return Authorization number, please click this link to fill out the return authorization request form:
https://support.kjrests.com/hc/en-us/requests/new?ticket_form_id=4417061666580
Once you're issued a Return Authorization number, please keep it handy. This helps us track your return throughout the process. There are multiple ways to contact us if you are looking for an update on your return. If you have been speaking with us via Zendesk, you can simply reply to the last message you received for an update. We can also be reached via the "Contact Us" form, found here:
https://support.kjrests.com/hc/en-us/requests/new?ticket_form_id=360001340031