How to get your KJI product repaired or replaced using your warranty

To initiate a repair or replacement for your KJI product under warranty, please follow the steps outlined below:

1. Review KJI’s Warranty Policy
   For detailed information on what is covered under your product’s warranty, please refer to our warranty policy:
   Kopfjager Warranty Policy
2. Submit a Returns Authorization Request
   If your product is still under warranty, the first step is to complete the Returns Authorization Form. Please ensure that you include your proof of purchase.
   Submit a Request

If your product is no longer covered by the warranty, you may still complete the form, and a team member will contact you to discuss available options.

1. Follow-Up Communication
   After submitting your request, a team member will reach out to you within 24-48 business hours to provide further instructions.
2. Additional Support
   For more information, you can find answers to common questions and other support resources on our support page:
   Kopfjager Support
3. You can also reach out to a customer support specialist at support@kjrest.com or 817-587-6149.